PEARLIE ARTS
Support
Last Updated: [2-13-2026]

Welcome to Pearlie Arts Support.

We’re here to help with your account, Premium membership, curated access participation, and technical questions.

📩 support@pearliearts.com
Response time: 24–48 business hours

Pearlie Arts provides in-app subscriptions processed exclusively through Apple App Store and Google Play billing systems. We do not store full payment details.

Account & Login Support

If you're having trouble accessing your account:

• Confirm you are using the correct email
• Use the “Forgot Password” option
• Ensure your app is updated to the latest version

If issues continue, please email support and include:

• Device model
• iOS or Android version
• Screenshot of the issue

Premium Membership & Subscription Support

Pearlie Arts Premium subscriptions are managed through:

• Apple App Store (iOS)
• Google Play Store (Android)

Manage or Cancel Subscription

Apple (iOS):

1. Open Settings
2. Tap your Apple ID
3. Tap Subscriptions
4. Select Pearlie Arts

Google Play (Android):

1. Open Google Play
2. Tap your profile
3. Tap Payments & Subscriptions
4. Select Pearlie Arts

Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.

Pearlie Arts does not process subscription charges directly.

Refund Requests

All in-app purchases are processed by Apple or Google.

To request a refund:

Apple:
https://reportaproblem.apple.com

Google Play:
https://support.google.com/googleplay

Pearlie Arts cannot issue direct refunds for app store purchases.

Curated Access Questions

Curated Access provides structured opportunities to participate in limited selections.

Important:

• Participation does not guarantee selection
• Odds depend on total participation
• No purchase is necessary where required by law
• Apple Inc. and Google LLC are not sponsors or administrators

Participation in curated access opportunities does not increase chances based on subscription tier unless explicitly stated within a specific release.

For detailed information, please review:

• Terms of Service
• Privacy Policy
• Official Curated Access Rules (where applicable)

For questions regarding a specific opportunity, contact support.

Technical Support

If the app is not functioning properly:

Before contacting support:

• Close and reopen the app
• Restart your device
• Confirm app is updated
• Check internet connection

If the issue persists, include:

• Device type
• Operating system version
• Description of issue
• Screenshot (if available)

Data & Privacy Requests

To request:

• Account deletion
• Data access
• Data correction

Email: support@pearliearts.com

Include the email associated with your account.

Canada Support Information

For users located in Canada:

Pearlie Arts complies with applicable Canadian consumer protection and privacy regulations, including PIPEDA.

Canadian users may:

• Request access to personal information
• Request correction of inaccurate data
• Withdraw consent for data processing

To exercise your rights, contact:
📩 support@pearliearts.com

We will respond promptly.

Business & Partnerships

For:

• Winery partnerships
• Artist features
• Media inquiries
• Founding Partner questions

📩 partnerships@pearliearts.com

Legal & Policies

For full details, review:

• Privacy Policy
• Terms of Service

Pearlie Arts LLC
© 2026 All rights reserved.

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